Lift Entrapment Procedures
Welcome to a series of Standard Operating Procedures, SOPs by SIRV security guard software. Today’s free download is a lift entrapment procedure.
These procedures are available through SIRV software using our decision tree functionality. We have also published these procedures in PDF and PowerPoint formats to illustrate how a decision tree could be used to help you.
Lift Entrapment Decision Tree
The decision tree follows a set format, one question, one or more answers. For example:
Question: Is there a person currently in the lift?
INSTRUCTION: go to page 2
INSTRUCTION: When dealing with the occupants, the only release methods that can be tried are:
- Ask the passenger to press the ground floor button and wait to see if the lift responds.
- Ask the passenger to press the door open button and see if the doors will open.
NOTE: If the lift is not at floor level, NEVER suggest that the passenger gets out of the lift.
NOTE: Under NO circumstances should operators advise passengers to manually attempt to open the door or take any other course of action.