Improve communication with our broadcast messaging centre.
Communicate with every SIRV mobile app user through the SIRV broadcast messaging centre. Every message is recorded and displayed in the message centre, where you’re able to see who has read your messages.
Save time and effort by grouping users together and broadcasting one message to everyone.
Mobile App Messaging
Send and reply to messages via the mobile app. Cascade messages to other SIRV mobile app users.
Can’t find your answer? Check out our video tutorial clips.
Q. What’s the idea behind the messaging centre?
The broadcast messaging feature is inspired by the gold command communication hub.
Q. Can I message groups of people?
A. Yes. You can send messages to as many people as you like.
Q. What if I want to message a person performing a role rather than an individual user?
A. You determine whether you want a message to be sent to a user or a role. If the message is sent to a role then the next person assigned to that role will receive the message.
Q. Does it work like popular messaging apps?
A. SIRV’s broadcast messaging centre is designed to allow messaging between one and many and many to one. A recipient of a message can cascade the message to others but they’re only allowed to communicate directly with the message centre.
Q. Does the broadcast messaging centre send messages as quickly as other messaging apps?
A. SIRV is not classed as a messaging application. Therefore, telephone networks do not give it the same priority as other messaging apps such as Whatsapp. This means messages can take a few minutes to be received.
Q. Can I track messages?
A. Yes, messages are tracked in three ways.
1) Over a 24 hour period all messages appear in the message centre.
2) Read receipts are shown in the message centre
3) You can perform an historic search for messages.
"A valuable feature"
– Tara McClellan