Business continuity procedure Download

Inside the Business Continuity Procedure Download

These business continuity standard operating procedures include:

• Immediate Response
• Initial Review Agenda
• Secondary Review Agenda
• Press Release
• Staff Briefing

The business recovery SOPs use [brackets] that are easily replaced with your own organisation’s name.

Business Continuity Decision Tree

The business continuity plan follows the same format found within the SIRV decision tree feature. For example:

Question: Does the crisis meet one of the following criteria?

• Major disruption to services
• Significant financial impact on organisation profits
• Major health and safety incident
• Significant damage to reputation
• Major regulatory breach
• National / International media involvement
• Fraud

Go to page 6

If 

• Kidnap / Extortion

Go to page 2

Business Continuity Guidance

The procedures contain advice.  For example, in the case of kidnap or extortion:

Following your assessment of the situation, decide what action to take. The options are:

1.To ignore the approach in order to test the seriousness of the extortionist

2.To make a response, indicating that [YOUR ORGANISATION] are willing to enter into a dialogue, but are not willing to concede to demands immediately

3.To signal to the extortionist that [YOUR ORGANISATION] are willing to concede to demands

> Administration

• Start an events log, noting developments, issues raised and decisions taken
• Ensure all documents are treated confidentially and stored securely
• Keep all originals for use in the event of court proceedings
• Ensure that the incident is not discussed with unauthorised personnel
• If applicable, contact insurers as specific insurance cover has been contracted