Ejecting People Procedure Download

Inside the Ejecting People Procedure Download

Our trespass protocol includes the following guidance:

• Process for removal
• When to contact police
• How to communicate with the trespasser

The removing people procedure uses [brackets] that are easily replaced with your own organisation’s name.

Ejecting People Decision Tree

The trespass plan follows the same format found within the SIRV decision tree feature. This is easier to follow than a flow chart because it displays only one question at a time. For example:

QUESTION: Is ejection owing to:

• Behaviour or
• Unauthorised Access

ANSWER: Behaviour (go to page 2)

ANSWER: Unauthorised Access (go to page 8)

Guidance and advice is contained within. For example:

• Request the attendance of another security officer
• Explain the property is private and reserves the right to refuse entry
• Explain to the person they have acted in a manner which, in the opinion of the management, has, or is likely to, affect the safety or enjoyment of other visitors or staff
• Ask the person to cooperate with you, ask them to leave and escort them to the nearest exit
• Be courteous, use the words ‘please’ and ‘thank you’ more than any other words