Generic AI vs operational AI: what is the difference in real work? A lot of people now understand what generic AI looks like. You open a blank box, type a question, and get an answer back. That can be useful. But it is not the same as operational AI.What generic AI...
AI for incident triage: how to sort what matters first One of the hardest parts of operations is not always the response. Often it is deciding what deserves attention first. That is what makes triage such a practical AI workflow.The real triage problem In many teams,...
AI for SOP search: How teams find the right procedure under pressure Most teams do not struggle because procedures do not exist. They struggle because finding the right one, quickly and with confidence, is harder than it sounds.In calm conditions, that can be...
How SIRV AI can support Martyn’s Law readiness Martyn’s Law will require many venues, estates and public-facing organisations to do more than hold a policy. They will need workable procedures, better review processes, clearer records and more consistent operational...
AI for RAMS review: where it helps, where it does not, and how to start Risk assessment and method statement (RAMS) review is one of those tasks that almost everyone recognises and very few people enjoy. It is repetitive, time-consuming and important. Teams have to...
Why System 3 thinking needs an operational layer When AI helps people find procedures, review documents or summarise live information, it is no longer just a background tool. It starts to influence how decisions are made. That creates value, but it also creates a risk...
Why operational memory matters: helping teams reuse expert judgement across sites Many organisations have experienced people who spot things others miss. They may work in safety, security, compliance or operations. Over time, they build up practical judgement that is...
AI in security: From awareness to practical use Thoughts from Andrew Tollinton, SIRV CEO, after speaking and moderating an AI panel at the Counter Terrorism and Risk Management Conference at AO Arena For all the talk about AI, one impression stood out clearly after I...
Balancing responsiveness and reliability in high-risk operations A practitioner white paper on “liquid innovation” and how AI agents can deliver speed without sacrificing auditability.Product Cal - AI Agent Maps & Visualisations Internal reports Integrations...
The checkbox trap: Why CCTV is a warning for enterprise AI Reflections from a guest lecture on the University of Portsmouth MSc Risk programme. I recently gave a guest lecture on the University of Portsmouth’s MSc Risk, Crisis and Resilience Managementprogramme....
The Grenfell Inquiry exposed deep failures in how information about building safety risks was recorded, shared and used. This article explores the AI use case: “Living memory”.
Why generic AI stalls and how governed agents like SIRV AI move enterprises forward Introduction On 14 October, SIRV joined CSSC members at TWI, Cambridgeshire, to discuss AI in Risk Management: From ChatGPT to Super Intelligence. While the event was held under...
Safe AI is trusted AI: why ChatGPT needs a library service Excerpt from October 2025 SJUK: Security Journal UK article written by SIRV CEO, Andrew Tollinton. Placing large language models in the right role for security, risk and compliance. ChatGPT is easy and...
The rise of ambient agents: Quiet, capable and always on Large Language Models (LLMs) have transformed how we interact with information. They’re fast, fluent, and eager to please. But they come with a catch: constant prompting. Clarifications. Instructions. In many...
The AI co-pilot for the control room “The AI agent is the new control room co-pilot.” Control rooms are some of the most demanding workplaces in the world. Operators are expected to maintain situational awareness across lots of inputs: CCTV, access control,...
From SOPs to AI agents: The evolution of risk decision-making In 2011, my brother and I built SIRV (now the Enterprise Resilience Platform UK) to support heads of risk, security, and crisis teams in making better decisions. Back then, that meant helping someone know...
AI model rise - The incredible rise of the AI model Food and Drink Security Association 📍Online 📆 5 June 2025Overview Andrew Tollinton, CEO of SIRV presented to the Food and Drink Security Association on 'Artificial intelligence - The incredible rise of the AI...
How AI helps security practitioners? Association of Security Consultants 📍Online 📆 28 January 2025Overview AI is here, but it is not magic. In this ASC webinar, Andrew Tollinton (CEO, SIRV) explained how AI supports security teams today and why governance and...
