The AI co-pilot for the control room

“The AI agent is the new control room co-pilot.”

Control rooms are some of the most demanding workplaces in the world. Operators are expected to maintain situational awareness across lots of inputs: CCTV, access control, lone-workers, weather warnings, and sometimes even public protest reports. At the same time, they are responsible for communication across teams, escalation through strict SOPs, and compliance with internal and external standards.

The result is a high-pressure environment where the cost of delay or error can be significant.

Security control room with Cal, the AI co-pilot assisting operators with decision support.

Now imagine giving each operator a personal co-pilot. Not another flashing screen. Not another radio. But an AI assistant that understands what’s happening in real time and quietly helps them respond.

This is the promise of Cal – a governable AI agent for security teams, designed as the co-pilot for the modern control room.

What a co-pilot actually does

Cal is not a replacement for operators. It is reinforcement. When an incident begins to unfold, a protest gathers, an alarm is triggered, or a lone worker misses a 03:00 check-in, Cal:

Retrieves the relevant SOP instantly.
Highlights the key steps based on the context.
Suggests next actions before the operator even asks.
Logs all activity automatically for compliance.

This ensures operators remain focused during high-stakes operational risk management, when clarity and speed matter most.

Cal, the AI co-pilot, retrieving SOPs instantly during a live incident.

This is the promise of Cal – a governable AI agent for security teams, designed as the co-pilot for the modern control room.

Real-time intelligence, always on

Unlike human operators, Cal doesn’t need rest or take breaks and doesn’t lose situational awareness after hours on shift. It delivers:

24/7 monitoring and support.
Instant recall of every procedure.
Structured decision support in real time.
Integration with other feeds for example, weather, utilities, protest notifications.

This makes a difference in the moments that matter most: at 03:47 when a lone worker hasn’t checked in, or in the middle of a shift handover when an alert escalates.

As part of the SIRV Enterprise Resilience Platform UK, Cal is built to integrate with incident management software, digital incident reports, and geospatial risk monitoring. This means the co-pilot is not working in isolation, but as part of a joined-up system of resilience.

Augmentation, not automation

People often fear AI is to replace people. That’s not our vision. We’re not building replacements but reinforcements. Cal doesn’t make decisions for people, it makes sure the right decisions are available, auditable, and compliant when they are needed. It’s about:

Reducing friction: Less time searching for SOPs.
Increasing speed: Instant retrieval, no hesitation.
Improving confidence: Consistent, validated guidance.

Security teams remain in control and Cal simply ensures they are never alone in the moment that matters.

A new model of teamwork

AI co-pilots are reshaping what modern control rooms look like. Instead of more screens, more dashboards, and more stress, teams are equipped with:

Focused support.
Less noise, more signal.
Guidance delivered when needed, not before.

This is how high-performance security and risk teams will scale. Not with headcount alone, but with embedded AI co-pilots that manage the background load, support compliance, and deliver consistency.

Compliance built in

Cal is more than just a tool for speed and accuracy. It is built for compliance.

ISO 27001 alignment ensures robust information security.
GDPR-compliant AI platform safeguards personal and sensitive data.
Audit trails provide full transparency of every action.
Martyn’s Law compliance support helps organisations evidence preparedness.

This compliance-first approach makes Cal unique compared to generic AI deployments. It is designed for the real requirements of regulated industries such as transport, finance, healthcare, and critical infrastructure.

The human remains at the centre

Cal is an AI risk management software built on the principle of human-first design.

Humans provide judgment, leadership, and context.
Cal provides speed, consistency, and vigilance.

Together, they enable faster, safer, and more resilient operations.

The future is safer, not smaller

With every new wave of automation, there is fear about job losses. But with AI co-pilots, the future of operational risk is not about reducing people.

It is about enabling better, more reliable, safer decisions.

The control room of the future will not be filled with more noise, more alerts, or more dashboards. Instead, it will be supported by quiet, capable, always on co-pilots like Cal.

By reducing noise, surfacing only what matters, and evidencing every action, Cal helps security and risk teams move from reactive firefighting to proactive resilience.

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FAQs Security co-pilot

What is an AI co-pilot for security teams?
An AI co-pilot is software that supports operators in control rooms, surfacing SOPs and decisions in real time.

Does Cal replace human operators?
No. Cal reinforces human decision-making. Operators remain in control.

Is Cal compliant with UK security regulations?
Yes. Cal is ISO 27001 aligned, GDPR aware, and supports Martyn’s Law compliance with full audit trails.

How does Cal help during incidents?
Cal retrieves SOPs instantly, highlights critical steps, and suggests next actions based on the live context.

Which industries can use Cal?
Cal supports transport, finance, healthcare, and critical infrastructure organisations.

Author bio: Andrew Tollinton

Andrew Tollinton is Co-Founder of SIRV, the UK’s enterprise resilience platform. A leader in risk management technology, he chairs the Institute of Strategic Risk Management’s AI in Risk Management group and regularly speaks on AI and resilience at global conferences. A London Business School alumnus, Andrew brings 20+ years’ experience at the intersection of technology, compliance and security.