Security & Fire Excellence Awards 2018: SIRV shortlisted for Security Software Manufacturer of the Year
Introduction
We are pleased to share that SIRV was shortlisted for Security Software Manufacturer of the Year at the Security & Fire Excellence Awards 2018. The shortlist recognises practical innovation and measurable outcomes. Below is a short overview of what the judges saw: the products, the proof, how we engage the industry, and the standards we hold ourselves to.
What the judges recognised
SIRV is a web and mobile security incident response platform that helps security and facilities teams move faster and stay compliant. Customers tell us they value three core functions working together:
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Proof of presence: reliable patrol and checkpoint verification without paperwork.
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Audit and incident reporting: structured records that turn day-to-day events into actionable data.
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Decision support: step-by-step flows that guide the right action and reduce variation.
Together these functions replace paper, standardise processes and create audit-ready trails.
Daily Occurrence Book (DOB):
Our online DOB provides one place to view all activity across incidents, audits, patrols, asset tracking and reports. Teams can collaborate in real time and use built-in analytics to spot patterns and exceptions.
“I love it, it is easy to use. It must have saved me about half my working time compared to before.”
Health and Safety Manager, leading global insurer
Adoption and outcomes
Licences are sold in flexible bundles and uptake has grown year on year across transport, financial services and corporate estates. Highlights:
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Customer retention: 95 per cent
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User satisfaction: 98 per cent
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Active users: more than 20,000
Many customers began with security operations and then extended SIRV to business continuity, health and safety and asset tracking.
How we engage the industry
We sell directly to end customers and to manned guarding providers. More than half of the UK’s top ten manned guarding companies use SIRV.
Online:
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Blog and LinkedIn articles: practical guides and commentary that share what works on the ground.
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YouTube explainers: short videos that connect behavioural economics with day-to-day security decisions.
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Free resources: downloadable Assignment Instructions presented as decision trees, mirroring the product’s decision support.
Offline:
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Events and competitions: from sector networking to award programmes that benchmark product quality and customer impact.
“SIRV is an outstanding, market-leading product.”
Security Manager, global pharmaceutical company
Built for enterprise use
SIRV was designed to meet enterprise security expectations and is aligned with ISO 27001. We are penetration tested and our controls are reviewed regularly.
Example safeguards:
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Hosting: data centres accredited to ISO 27001, ISO 9001, ISO 14001 and PCI DSS.
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Server access: SSH only with a 2048-bit RSA key.
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Transport security: all web and mobile traffic over HTTPS (SSL/TLS).
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Database controls: users created on a least-privilege basis.
We also offer source code escrow and encrypted database backups for additional assurance.
Service reliability:
No data breaches reported. 100 per cent uninterrupted uptime over the last 12 months.
“We have never had SIRV go offline.”
Head of Services, UK public transport provider
Thank you
Thank you to our customers and partners who shared results and feedback for the submission. Recognition from the Security & Fire Excellence Awards matters because it reflects real-world operational outcomes and dependable engineering.
If you would like to see SIRV in action, start with a short sprint to validate fit in your environment.
